
About A2 Hosting
We provide a comprehensive WordPress hosting solution, all backed by our 24/7/365 Guru Crew. That can help make hosting on WordPress easy, and you’ll also benefit from our servers that are designed to optimize the WordPress experience for both those working on your WordPress site and those using it. We’ll even throw in a free Let’s Encrypt SSL certificate so that you can offer the same great and secure service that people depend on.
a2hosting best support ever seen during…
ilm C
a2hosting best support ever seen during 10 years of working with hosting websits.
A2 Hosting Support Team are first class
John L
The support team at A2 are the reason I chose them to host my websites. They are always courteous, quick to respond and bend over backwards to find solutions for you.
The best
Steve
The best! I always get a prompt reply and helpful service.
Outstanding!!
Muhammad R
Outstanding!!! I have tried almost all leading hosting companies like Bluehost, HostGator, Hostinger, but they A2Hosting really exceeded my expectations. In terms of server up time and load of website and traffic, it is just outstanding. So i went further and purchased 3 more plans from A2host. Keep it up.
Fantastic support
SR
Fantastic support. Always ready to help. Robust hardware infrastructure and value for money. Never had any issue with A2 Hosting in last 7 years of association.
A2 has very good customer service and…
dr. E
A2 has very good customer service and reliable speed, its a good decision to choose a 3 year plan with them. Trustworthy provider.
Swapnil B great service!
David L
Swapnil B. was very professional and attentive.He led me through all my questions.
A2 got right on my service request
Patricia G
A2 got right on my service request and walked me through the problem until it was resolved. I have nothing but good things to say about A2.
The best customer support
Ivan Y
The best customer support I have ever seen in my life! The job they are doing is just excellent!
Speedy response by knowledgeable support staff.
Mr D
Excellent support. Quickly solved a tricky problem. The email support is very good. The support staff read and understand the problems. I myself followed the instructions incorrectly which they detected and corrected for me when I got back to them.
Quick, efficient, polite...
Darren
Quick, efficient, polite and effective 10/10
Thw worst support experience i have…
Ibrahim A
Thw worst support experience i have ever had3 days to reply to my ticketAnd when i open another ticket they close it and till me to wait.
As the website manager of Glodikany…
Glodikany
As the website manager of Glodikany International Ltd, I would say that A2 Hosting is one of the best hosting platforms I've ever worked with. Provides unique optimization experiences and more. Thanks, A2 Hosting
Remember that song by Tina…
Jimmy M
Remember that song by Tina Turner...yep..."Simply the best".😉
Very nice service with great tech…
Nikolas B
Very nice service with great tech support, reliable servers with no malware issues. Highly recommended!
Their "support" is a joke
StrangeAsAngels
Not a bad hosting platform but god forbid you need support. The support is terrible. You will get people who don't understand the problem. You will get people with limited knowledge. You will get people who don't understand that PST is not EST and will call you at the crack of dawn and then follow up with some lame email saying "I think you meant PST" when my ticket clearly said PST.After two weeks with an open ticket, I finally fixed the issue on my own with zero "support" from A2. SiteGround, way better....
DNS Issue
Michael D
I had a DNS issue that was one of those arcane things you forget about. A2 Support nailed it on the first round! Thank you for finding the problem and pointing me to the solution. Most appreciated!
Very fast response
Jason W
Very fast response, and great listeners. Very glad I moved my sites over to A2 Hosting.
WOW !
Avi
WOW !! A2 Hosting is truly amazing. The server speed as well as the support, Its out of this world. I am very impressed. I've struggled for so long trying to find a good hosting company and finally I found a GREAT one!! Thank you to the A2 Hosting Team
Server Mess-up 5 Days in Row
Aditya T
On 24 June 2022, My server down. Its display SSL Error.After check my CloudFlare, A2hosting change my IP Address without notifying me.Then, I must change all my DNS setting in all my sites. Also, there is a downtime occurred. Because they not notifying me before. If I'm not notice it quickly, maybe my sites down for week without I knowing.After this incident, their server is down. 4 Days in Row. I want move to different provider, but I can't login to my Cpanel to download my Data.When I write this review, my sites still down. My Cpanel Can'nt access.I committed used A2hosting for 1 years. not a month has passed, but their service is really messed up.I had been create 200 article and optimize my sites. But after that, my sites down. My SEO practice is in vain. Nothing benefit I get, just Ton of loss because them.I understand, server maybe get disturbance. But 4 days in row (maybe more of that), is really... really... anoying.
Clear and helpful answers!
H N
My qns on migration were answered clearly and with reference info that I could review. Swapnil was responsive and patient. I appreciated his help.
Always a pleasure getting A2hosting.com to help
Warren
The Technical Support Staff at a2hosting are awesome. I've always had the pleasure of dealing staff that are clear, detailed, prompt and courteous which goes a long way if your site is down or encountering problems installing a script. I've not had any regrets moving from a different webhost where fast servers and maximum uptimes were promised but had deceptive pricing. At a2hosting.com, however, you're in great hands especially with the recent upgrades that has not affected my costs so essentially better service at the same great price. They are highly recommended so Don't miss out!
Brilliant support
Mark S
I've jumped around many hosting companies, but to date A2 has been the best. Very fast responses with understandable explanations and instructions make running my business easier.
I have tried a number of web host…
M S
I have tried a number of web host companies. Some are awful - Greengeeks. Some are OK. I have been using A2Hosting for five years, no problems. Sorry FastComet and Insos.
Good support, very competitive pricing
WusteRatte
Very good service, which is a little less convoluted that some of the other hosting sites. Home page is more streamlined, but finding the included website builder was a little more difficult. Pricing is very competitive.
Best hosting service we have ever used…
Farheen
Best hosting service we have ever used (and we have used many!) Highly recommend. In the last 4 years of service we have had 1 downtime occasion and it wasn't A2 Hostings fault but our own! Customer service is top notch and they migrated us to a server nearer to us so easily we didn't even notice any issues/glitches during the process or on completion. HIGHLY RECOMMENDED!
The service was excellent
EduMeter E
The service was excellentAnd my request was answered quicklyThanks
I changed some sites to test and the…
Ricardo d
I changed some sites to test and the technical support has been superb. I will be changing most of my sites here
Will not look anywhere else
The R
Will not look anywhere else. The best service, immediate support, and very knowledgeable support team
Had a issue with domain being directed…
Dave M
Had a issue with domain being directed to http site instead of https site when typing the www.domainname into browsers. Swapnil B fixed me right up. Changed a setting in Cpanel for me and now all browsers are directed to the HTTPS / Secure site. QUICK!!!
The experts from A2 hosting optimized…
Swagatam
The experts from A2 hosting optimized my site to produce a perfect 100/100 on Google page speed insights. That is so amazing! Throughout the optimization process they explained each and every small details about the optimization and solved all my queries and doubts.I think A2 hosting staffs really care about their customers and never ignore their questions. Highly recommended!
Always helpful & Great Site speed
Dr H
Always helpful, no downtime and improved site speed.
A2 Hosting offers great server uptime
Dheeraj r
A2 Hosting offers great server uptime, along with a support team who doesn't take more than 5 minutes to provide a resolution. The WordPress user experience provided by A2 Hosting is one of the finest and is well recommended by a lot of industry experts. When it comes to a reliable option, I would recommend A2 Hosting to all developers and companies out there.
A2 Hosting is indeed a user-friendly…
Philip V
A2 Hosting is indeed a user-friendly platform. Not only that, it gives an instant reply to all your queries from the real Tech Gurus! I have been using this for many years. It's opening speed you can't find anywhere else. I recommend this platform to my clients and other online friends. I recommend it to my readers too! I have written an article (review) about this amazing platform on my website PVAriel Thanks A2 for the seamless services you offer. Keep up the good work. Philip Verghese Ariel from Philipscom Views Secunderabad, Telangana India.
Excellent service
ammar a
Excellent service, quick response and easy to deal with, thank you for your distinguished services
A great choice
dmw
The last time I move my Domain was 2002 and I had forgotten most of the technics. A2 was very helpful and supportive. They have a very informative support team and tons of helpful literature to read. The response time to my questions and problems was exceptional. When needed a real person to talk to and go over solving my problems.
No support available and very expensive
Chuck
This is an ok company for hosting a web site as long as you never need support and never make configuration changes. The moment you touch something or need help you are alone with your problem(s). A2 hosting does not answer the phone when customers call. A2 hosting does not respond to email requests and does not offer a way to open support requests via the CPanel. A2 hosting requires a multi-day process via chat to change or cancel hosting plans.
UPDATED: VPS Boosting to F rating and offline server
JB
Further update: Following the comment left by A2. Issues have continued, site is still not near pre-transfer speeds even with paying x5 more for this service. On my own, even though this is a managed VPS, I located an alarming RAM usage issue. Reported to A2, who informed me the server logging reports were switched off for some reason. Told to wait a few hours. I have waited a few days, no reply. 3 more calls to A2. Told someone is on it, 24 hours ago. Gone and passed no one has been on the site from A2 in 3 days. My previous review, sparked an email which basically went one by one telling me whos fault each issue was, rather than addressing the actual overall issue here. I have been told to PAY more to Litespeed their selected optimisation tool for the CDN and image optimisation credits. So the advertised turbo server, actually requires you to PAY more for the server to be optimised fully. No where is this stated. My site with this new CDN is loading without images on first load, and double flashing. All i get over and over is 'sorry for the inconvenience'. It is clear to me, A2 hosting have given up and do not hold either the want or ability or resource to resolve this mess. Which its me and my business that suffers financially. I do not suspect I will get any further in the next few hours, after requesting a timeline and plan for sorting this. As well as the main user profile that is now somehow corrupted. (which support just said, ive never seen this before....)Thousands of £ lost in revenue from a complete drop off of SEO work on google rankings. Weeks worth of embarrassment with a glitching painfully dial up speed slow site. All our original optimisations undone. Money spent in time, energy and opportunity cost for trying to get A2 to resolve. I am giving up. Will be transferring away.Again, I would not advice anyone risks their business website transfer and hosting to A2, it has been shambolic and negligent at best. Well glad to see I am not the only one.But for VPS managed this has been a nightmare. We are day 8 into transferring over from Siteground, who I never had an issue with in the years we were with them, but we needed more speed. It has been a complete nightmare and continues to be. 1. They do not start the transfer when requested so we faced a day out of business.2. Ongoing non-stop issues with emails going down, not sending, not loading into inbox.3.Optimisation team, when they actually respond, have optimised our site down to a consistent F rating.4. we have lost 50% of our keywords on google due to this5. Site gets a database corruption and goes down, no one can tell me why or update me6. I have spent the last week 50% of my time day and night on to support trying to get answer or issues resolved.7.Virus scanner doesnt work on the site8.They have caused Hotlinking image issues with 3rd party plug ins like omnisend to appear.9. My site keeps getting broken (when its up) by the teams trying to optimise it10. Incorrect information, or contradictory information11. No accountability or ownership12. New support person every reply telling me to be patient13. £1000s in lost revenue from sit bounce rate and loss of rankings14. I keep getting asked for the same information over and over and over15. Will not escalate when asked16. Do not reply timely or prioritise critical issues17. I have been gaslit by their support task saying its not A2....... right so all this happend by chance when we started to transition?18. We have lost 100s of leads this week due to winning an award but not having a site functioning to convert from it19. Spent another few hundred on my phone bill calling the states to try and resolve.20. I could continue.....Absolutely shambolic, couldn't organise their way out of a paper bag. Cannot communicate or give any expectation. Its literally a nightmare. I am stuff with my domain transferring or I would have reversed back to siteground. Looks like a second weekend without an operational site going into online busiest period. I will be bankrupt end of the month at this rate. AVOID !!!!
Great service
Eugenio C
Great service, thank you very much.
Thank you Swapnil!!
J. S
Thank you Swapnil, for your kind help
Migration of website
Peter
Fast and efficient service
Problem Solved in less than 10…
J T
Problem Solved in less than 10 minutes!!!5 Star FTW
They fixed problems got us up and…
boo b
They fixed problems got us up and running!
Amazing service and prompt response in…
Reeaz R
Amazing service and prompt response in most cases. Keep it up
Quick response and the right info to…
Phil
Quick response and the right info to solve my issue in one time.
AWESOME Tech Support
Mike P
AWESOME Tech Support! Thorough and fast!
The support is quick and complete
DarkMG
The support is quick and complete. Much appreciated.
Been with them for nearly 10 years
Chris F
Been with them for nearly 10 years. Stellar service and support always.
Prompt and expert reaction
Darko B
Prompt reaction, extra, though it was my fault :-). As always, excellent support.
Prompt response time
Inna I
Prompt response time, very knowledgeable, thanks so much!
Best support in technical and quick…
Upul S
Best support in technical and quick response actually very friendly service
Been using A2 for years
Susan
Been using A2 for years. Zero issues at all and top notch customer service 24/7.
Great company
Hugh C
Great company. I have used 10 different hosting through the years. this is the best.
A2 Hosting provides great hosting service
JKB
A2 Hosting provides secure, fast and reliable hosting service for a very affordable fee!
Been with them for YEARS
Mitch R
Been with them for YEARS! Great customer service and support.
Perfect choice for small businesses
Jit C
Reliable, affordable and great customer service!
Highly recommended
Fernando P
The service provided met my expectations and the support service was available from the beginning.
Excellent Support!
Oliver O
My support ticket was handled quite fast and to my satisfaction.
hosting on A2 is easy and simple
Amir N
hosting on A2 is easy and simple. they are very sportive. i had few issues after restringing they helped till end.
The change was affected with speed and…
John J
The change was affected with speed and saved me a lot of time. Guru service truly desrerves it's name. Great service.
Succes to restore my sql DB
Per R
They managed to restore my, in error by me, deleted sql data base. It has saved my day.
Top Class customer support by Nisha
Asanka
Top Class customer support by Nisha. I would love to rate 100/10 for this. I am very happy to use A2Hosting now.
A2 support getting worse
Kurt G
I am using A2 on VPS for over three years. It is great price and performance.But at intervals there have always been major incidents most of which degraded performance. A2 has been slow to resolve these problems mainly because regular support staff was not fit to solve difficult technical problems.Unfortunately lately support got worse. They do not read the tickets properly and do not address the described specific problem at all. they leave questions unanswered and respond instead with what looks prefabricated standard answers. They almost always say: why don't you improve your application software, then things will get better. And almost always there is a strong recommendation to upgrade to a more expensive service. It seems to me that A2 has started to employ unexperienced and unqualified support personnel to a large extent. You have to raise hell several times over before they hand it over to a qualified technician.THIS HAS TO IMPROVE! Otherwise I have to consider switching hosting.PS. latest ticket response from the third Indian support person on the case: it told me that two IPs are using my site a lot.One IP was my own, the other was the Google spider. So much for competence!!!
Great support service
Client
Great support service. No matter the time and date, I always get the support needed until the issue is resolved.
Excellent partner
Oporto W
Excellent partner, with the good helpdesk they do, they also help to make customers
A great tech support team who is always…
A. S
A great tech support team who is always at hand when things go wrong.
I love working with A2
Sajjad J
I love working with A2. They've been incredibly supportive through the years. I intend to continue my partnership with them.
I use A2Hosting for all my websites
Winifred S
I use A2Hosting for all my websites. They are incredible. I appreciate the chat support. My issues always get resolved.
Patience and resillience from A2 Hosting
Digital J
It was tedious process but the A2 Hosting Support Team stuck with us all the way. Great to know they are backing us all the way.
We had an issue on our website
Peter B
We had an issue on our website, one quick support ticket and they had us back up and running in less than 30 minutes. Delighted, very strongly recommend.
I highly recommend A2 hosting to those…
Emir M
I highly recommend A2 hosting to those how looking after a good web hosting and domain service company, they very professional and responsive.
The support team at A2 is ALWAYS…
Lynn S
The support team at A2 is ALWAYS incredibly responsive and helpful. I recommend A2 Hosting to everyone and always mention their support. Thanks again.
They are very competent and attentive…
bleaders a
They are very competent and attentive to the customer. I made a mistake and the team was fantastic, and helped me to solve it easily.
Thank you so very much with helping me…
Deborah V
Thank you so very much with helping me fix the issue in a timely and professional way.
Quality service with fast response…
Hartgroep
Quality service with fast response time. Super friendly staff and always at your service. It’s a company that I’m happy with and would recommend to anyone.
A2 Hosting is awesome
Dalain
A2 Hosting is awesome. They are efficient, cooperative, professional, and top-notch. I would not go with any other company. If you found them considered yourself blessed.
I LOVE this company! Super Professional and Responsive!!
J D
I LOVE this company! I was a "newbie" and had alot of issues understanding how the whole website thing worked in the beginning. They were ALWAYS polite, diligent, and never left me hanging or treated me like I should know more. The immediate response, high level of customer service and respect I received from these people the two years I've had a website in development was second to NONE! I had security issues that were my own mistakes and they helped me fix them without complaint, they explained things in such detail and helped me if I still couldn't figure it out. I never had any down time on my site at all and they were ALWAYS available even during the pandemic! I highly rate these guys and will use them again if I ever build another website or business!! Can't say enough good things. :)
I've used these guys for years and…
Darran T
I've used these guys for years and never had a problem. Quality service.
Great tech support
Matthew S
Great tech support. Swapnil B. helped me immediately and saved my day from being wasted yet again. I am thoroughly impressed with the tech support I received from Swapnil. I highly recommend A2 hosting!
A2 beats 25 years worth of other hosts!
Illuminography
I've tried so many hosting companies since I started building websites in the late 1990s, and A2 has beaten all of them. Great products, great customer service, I highly recommend A2!
Were kind about my mistake and told me how to fix it.
Anne W
The service here gets better and better... this time not only did they answer my quesstion, they gave me a few links to learn more. Which I truly appreciate. I trust these folks.
I use a monthly plan for $39.99
Javedhelal
I use a monthly plan for $39.99, this server allows you to put your site (a very large amount of articles) and work without lags. I will continue to use and if that I will add a review.
The team is amazing
John A
The team is amazing, immeidate response time, with very timely and professional assistance, I'm very happy with the support. Best move I made was coming to A2 hosting.
Just about every week our VPS hosting…
Hodge
Just about every week our VPS hosting goes down. We have been struggling with this company for over a year now. They switch our VPS from one type to another. Same issues consistently with servers going down and they needing to restart it for it to work, errors establishing database connections, slow wordpress page loading, etc. Our similar Laravel and Wordpress site running at WPPowerHosting.com which runs on Amazon servers or Godaddy never goes down. The rave reviews are primarily for shared hosting but when it comes to VPS and Dedicated, this company is awful. Only plus is human phone support but at this point we rather switch to a company with no human support and our site uptime is 99%+. We lost so much time, customers, and loss of business with this company is criminal.
Crap host
Epoch D
Crap host. One DMCA complaint and they'll ban your entire account no matter how many domains are hosted on it. This hosting provider is best for senior citizens.EDITED TO REPLY TO A2HOSTINGS RESPONSE:I handled any DMCA complaints IMMEDIATELY and moved any offending websites away from the host within an hour of receiving the complaint.The DMCA complaints were things like "you're using the PlayStation logo" and similar things ALL from that bottom-feeder retired cop who owns corsearchIt's ok, I found hosting that isn't terrified of automated DMCA complaint bots from corsearch in fact they don't even notify me because they actually have experience in the hosting game and know corsearch is B.S.Even so, I responded immediately and removed any websites corsearch complained about AWAY from a2hosting and they still banned my account forcing me to move loads of websites without notice to another provider.If you're prospecting for a hosting provider, make DAMN CERTAIN that you aren't using ANY trademarked images or it will fill the support team at a2hosting with sheer terror and they'll panic ban your entire account!
I am really satisfied , thank you
Sensei B
Quick reply And the performance, Simple answers, When I send to you I am sure that I will receive an answer in a short time, I am really satisfied , thank you
A2's Advanced Support Agent handled my…
B S
A2's Advanced Support Agent handled my request quickly, efficiently, and professionally!Great job once again!
Alex from A2 Hosting advises on Best Hosting Package
CapitalBays
Alex has guided me which hosting package is good for my business and answered my questions professionally, even he guided me which package will be good for future requirements
Good service
Kevin O
A2Hosting answered my questions promptly and got me back up and running. It took a couple of back-and-forth e-mails to figure out the problem, but they were always on top of it.
Fake commitments and wrong product…
Parveen D
Fake commitments and wrong product delivery
Everything you want in a web-host
Mark
Everything you want in a web-host. Consistent speed, rock-solid uptime reliability, great support and all the tools you need to create an effective web presence. Want more could you want?
Simply amazing
Domain A
Simply amazing. Not only did I get three years of hosting for the price the other company wanted for just one year... I also got exceptional technical support for getting my sites and email addresses migrated rapidly. I can't say enough about A2 hosting.
Absolutely brilliant experience with A2…
Rent H
Absolutely brilliant experience with A2 Hosting Staffs and Technical Team. Truly enthused with their response and resolving issues. Speed is amazing. Site is perfectly secured. Am going to continue with A2 Hosting and suggest for others. Go on guys.
A2 Hosting are always very helpful and quick to respond
Clive
A2 Hosting are always very helpful and quick to respond - very happy with their support staff.
I referred this to a customer and he…
Abdul D
I referred this to a customer and he signed up and I am still not awarded with affiliate commission. I have referred it more than 10 times and now they are not even replying to my query that I am not paid with commission. It's not 3 months passed and they have not replied me a single time. What a selfish company.
Reliable and Efficient
Gerard W
Reliable and Efficient is what I would say about A2 Hosting. Whenever I find myself needing technical support because I am not technically minded the tech support at A2 Hosting always come to my rescue in a timely fashion. If ever I was asked who I would recommend as as hosting service. A2 Hosting is my preference.
Their email filters keep blocking good emails
Panda
Their email filters keep blocking good emails. I wrote to them many many times about it but they won't do anything and just reply back "yes, we know, we are sorry". They refuse to disable the filters and apparently don't know how to fix them so they just leave me without some emails. Very stupid way of dealing with the problem.
Technicians appear to not know what is…
customer
Technicians appear to not know what is going on. I asked for restore full account from september 24 and they claim many things including something about cache files being missing. It is clear from the cpanel file manager it is not a restore from Sept 24 2022 as it says in the file manager the files are from sept 22 2022. I do not have confidence in offshore teams in other countries doing this.This hosting provider was good up until maybe the past 6 months and I've been with them for years.Lots of companies are cutting corners by offshoring work and losing quality and security.
Everything is great
Robert D
Everything is great! The hosting, the customer service, and especially the speed which is a must these days! I am a huge fan of A2 and I really believe in them! Take my advice and join this company and you will fall in love the same as I did!
Quick responding & solving issues quickly
MD__
Quick responding, solving issues quickly, they are always on time, taking to customers as friends, overall i didn't regret it moving from my old host to a2hosting, Keep your good work guys!
been with this company for years
rick j
been with this company for years! my site has never been down! what more can i say?
Tried the others - there's no comparison
LeiLani
I've dealt with numerous hosting companies - and with a tech background, you'd better believe I mean it when I say it's been a LOT. A2 Hosting is by far superior for performance, competitive pricing, and reliability. My sites load lightning-fast on a shared hosting plan and the CPanel interface is superb. If/when we move to dedicated hosting, you'd better believe we'll start here.
Thank you, support specialist Dandy D!
Mark M
Support specialist Dandy D. kindly responded to my support request and fixed my issues within a short time on a Sunday afternoon, and also showed me how to make the setting changes and adjustments myself if I need to again. As a result of his help, I was able to complete the work on my sales page and publish it without a single problem. I'm delighted to be able to use OptimizePress on my site now without any warnings or error messages. Thank you, Dandy and a-2 Hosting!
Swapnil. B from Customer Service is Awesome!
Chris H
I was having issues sending and receiving emails after importing my domain to A2 Hosting. I got in contact with Swapnil. B who went above and beyond assisting getting my issued sorted out. Swapnil noticed another issue that could be affecting my email syncing and took care of that as well. I wished I contacted the chat sooner as Swapnil B. resloved my issue promptly.
I tried enquiring about hosting and…
Angelo H
I tried enquiring about hosting and Georgiana V, was so short in her answer like "our process veries", and on other questions she ignored me and only answered my last question very shortly like "we can't disclose" but whe i said maybe another provider will give me more information and be friendlier , she said "wish you best of luck.... they rejected a great opportunity
Very fast and reliable Drupal hosting
Stuart H
Very fast and reliable Drupal hosting. Good customer service and pleasantly surprised that the hosting lives up to the reviews I’d read before purchase. Very happy
The best hosting I have tried in 15 years
Vincenzo B
All perfect thanks! Upgrade and migration were very simple and fast. In 15 years i have tried many hosting services but for now this is the best. Customer assistance is always fast and available even after the purchase, which is rare in this sector.
Horrible customer service
Snowdog
Horrible customer service, dodgy IP address assignments. We’ve been w/ A2hosting for several years, and they used to be excellent. Lately, their tech support is virtually non-existent. Recently had an issue with a bad SBRS score due to the IP address they are using for multiple domains. This means certain emails are bounced back from recipients. I’ve tried repeatedly to get some assistance on this, even providing detailed information on the problem. So far, it’s mostly crickets. I don’t know what happened to this company, but paying a premium for VPS and getting this kind of crunk is unacceptable. At this point it looks like my best option are complaints to the AG’s office and the FCC. Avoid these people at all cost.
I had to submit four tickets
David S
I had to submit four tickets, to two or three divisions of A2, to get A2's mistakes corrected. The mistakes were all due to not reading what I had already written. I've found that this is a long-standing problem with A2 support, especially at the initial level, which I believe is called 'guru' . The operators simply do not have the ability to read carefully and understand the first time. Other hosting companies have the same problem, so this is not specific to A2. It has to do with poor hiring or training programs.
Billing issue resolved quickly
John H
I had a billing issue that A2 Support helped me with. They were fast and courteous. I definitely recommend them for hosting services.
DO NOT USE THIS SERVICE
Flying W
DO NOT USE THIS SERVICE. I have had nothing but problems, site goes down, support chats cut off, mail doesn't work, migration to servers without contact, endless problems with support, they use Indian call centres which keep you on hold for over an hour and then just cut the chat so the issue is never resolved. We will not be renewing with A2, they are the most expensive and the least professional
not for node.js
Tom
Well website works but if you wann use node this is gonna be one hell of a ride. Really bad.. all sorts of trouble and applications deployed via ci suddenly dont work anymore and support says they didnt change anythign and then u gotta figure it out....May be ok for prototype but stay AWAY for node.js productive usage!
Absolutely top-notch customer service…
Adam G
Absolutely top-notch customer service experience from start to finish. Staff: Kind and courteous, and familiarized themselves fully at all times (I was passed around to different departments with ease) before responding. Technical knowledge: Able to identify the problem swiftly, outline exactly what I needed to do for my part, and then immediately mop up any issues after. Response times: I only interacted via email, but the wait was incredibly minimal and every response was within a few minutes after the initial encounter. Overall : 10/10 service, and probably the best i have received in years (i never leave reviews!). Don't change a thing!
A1 service from A2 Hosting
AD
Our company has used A2 Hosting since we bought out another company who was using A2 Hosting at the time of our merger. I have personally used the services since around 2017 and I have not found a better option at hosting and web development. I highly recommend A2 Hosting to anyone, the price may be higher than others, but I think it's worth the investment.
Do not try a2hosting - it is a nightmare
Frances D
I moved to a2hosting a while ago and it was my worst experience ever. Since then my site is regularly brought down by a2hosting themselves as they try to force me to a more expensive offer. I am monitoring eveything every day as since I moved, and keep every measure way below the limits. But very often a2hosting themselves creates problems by creating themselves logging on the site that they do not deactivate - causing big log file to grow larger then site itself, by not clean up after migration. Then without any warning they restrict all resources. This happens several times a week. Meaning loss of income for me !!. I was hosted at one.com and my site ran there since 2015 without any issues. Price was similar to a2hosting , only not daily wars with support. to get to support you need hours of waiting. I will move out as soon as I can! Do not go there!!!
Top / best support ive ever seen
noxarmin
Top / best support ive ever seenIm really happy about the support, they tell you everything, even a idiot will understand! <3
This company does not ever meet…
Brian O
This company does not ever meet expectations. Nobody ever answers the phone in support, when you do finally get someone it’s hours of your life regardless of how simple or complex the problem. There is zero value in working with this company unless you are an engineer who can self serve. This company simply lacks technical knowledge and clearly has major staffing problems. Now, I’m off to find a replacement. Justin, please don’t bother responding. This is a joke at this point.
GURU support indeed
Linton K
I made errors when installing an add on domain which after a few hours took down all the sites on my account .Guru support found corrected and restored all the sites and sent me instructions how to do it right next time .
A2Hosting is the best.
secuga
A2Hosting is always quick and accurate with any assistance I need
5 Stars times 5!!!!!!!!
Don W
Immediately after signing with A2 Hosting they went to work migrating my sites and bringing my sites up to the current level of hosting technology. I am not a power user. However, the A2 Hosting team had the expertise to quickly resolve any issues and have my sites running at levels of speed, and performance I did not have before. I can not say enough about the professionalism, skill, and patience of the A2 Hosting Team!
Everything was taken care of quickly…
William W
Everything was taken care of quickly and with no issues. Great Service! Thanks Soundarya!
Excellent Migrations Team
Gary B
I recently requested that my account be migrated to a server that more closely matched my configuration needs. The migration appears to have been flawless and done exactly as described ahead of time by the A2 Hosting Migrations Team.
You sign up for a 2 year plan..
Antonio P
You sign up for a 2 year plan... 6 months later they tell you that they have to migrate their servers and put you in a worse plan without offering any refund for giving you worse service. Never heard of a company like this. Of course they claim it is better service, but it is not.
Long time customer and always have had…
Steve W
Long time customer and always have had great service for the cost, good value for money.
Speed lives!
Bob A
Impressed with a quick migration, professionalism and the speed of each of the websites so far!
My server is down
Cletous N
My server is down. I have opened a ticket it's now over 2 hours, it seems like no one cares to respond to my ticket
Fast and courteous
Wayne R
Ash addressed my issue quickly and provided contact info in case followup is necessary. Very courteous and professional approach.
The most excellent customer service I…
Donna S
The most excellent customer service I have ever encountered. Patience, accuracy, and promptness on every question. Even on questions that seemed redundant or simple, I always received a kind, courteous reply.