Reseller Accounts are Simple to Manage
When you sign up for reseller hosting, you will usually be given access to an admin console in cPanel or another administration package. Your monthly disc space and bandwidth allowance will be included. The panel will include the tools needed to create new accounts, assign disc space, email addresses, domains, and other typical web hosting features.
It is then simply a matter of creating a new account, deciding how much disc space or bandwidth to allocate, and proceeding from there.
Reseller hosting allows you to make money in the website hosting business whether you are a web developer, designer, or simply someone who dreams of owning your own web hosting business.
Setting up reseller hosting is very similar to setting up your own shared hosting for a website. The main distinction is that instead of simply setting up your own domain, email, and website, you set up the framework within which your clients will do all of that.
The fact that your clients will have their own cPanel or other dashboard where they can manage their own account is a significant advantage of reseller hosting. This saves you a lot of administration time and makes reseller hosting more like a side hustle than a full-time job.
Chat service is the best
Gene K
I received an email from Sucuri that was unclear to me. I chatted with a Siteground rep. He explained the situation and assured me there is nothing to be concerned about. Siteground's chat service is among the best - if not the best - I have had personal experience with.
Dishonest practices & terrible customer service.
Krista W
I had a terrible experience there. I don't access my website often, and apparently they found malware and shut it down. I have searched through my email and there was no notification of this. I also have everything turned on for notifications including texts. Never received a warning and the ticket they set up expires after 21 days. So when I logged in there was no information regarding the fact that my website had been down for months. The customer service rep told me it was my fault for not logging often enough. They have an obligation to put a notification on the website once you have logged in, letting me know that the site is down. I was in there setting up emails and never had a clue my website wasn't working. I was told repeatedly that it is my fault, even though the only way I could find out why my site was down was through customer service. Serious failures in communication, followed by terrible customer service. Also, watch out for sleazy sales tactics. I was told that I should use the security scan and the button says free for 3 months, but doesn't provide the cost of the service anywhere on the screen. You actually have to click to add the service and then on the bottom of the next page in small print, it tells you that you will be charged a monthly charge once the 3 months are up. This dark pattern is designed to intentionally trick customers into signing up for a monthly charge without realizing it. I asked him about why they would not provide a cost up front, and was told that it would be cluttered and it's easy to get a refund. There are so many red flags in that statement. It's never easier for someone to have to contact customer service for a refund on something they did not know they were going to be charged for. And to justify it by saying it clutters the site to add "$2.49 for month after 3 months" is absolutely untrue and shows exactly how little they care for the customer. Make no mistake, that dark pattern is designed to increase conversions by causing users to accidentally add a monthly cost to the service. They are banking on you never realizing that you signed up for it. Shame on you for taking advantage of users who are stressed due to a site being down, and not fully focused on the task. They belong on the dark patterns shaming website. As someone who is in charge of the user experience of 20 software products, this blatant disrespect for users churns my stomach.